Question 1

What is AI Edit?

Accepted Answer

AI Edit is an AI-powered platform for image and video creation and editing. The service combines advanced AI models with an intuitive and easy-to-use interface to help you bring your creative vision to life. Key features include: Image & Video Generation from text prompts and reference images, Video Continuation to extend your videos, Image Editing and Inpainting, Object Removal, Background Change and Removal, Image Expansion, Upscaling, and Remixing, Photo Restoration for old or damaged photos, Virtual Try-on & Try-off for clothing visualization.

Question 2

Is my content private and secure? Does AI Edit use my data for training?

Accepted Answer

Yes. Your content is private and secure by default. Everything you create or upload is accessible only to you. We use strict security measures and data-protection agreements to keep your information safe. AI Edit does not use your inputs or generated content to train its AI models, and neither do our third-party providers. Your data is never shared or used for training purposes.

Question 3

Can I use AI-generated content commercially? Who owns it?

Accepted Answer

Yes, you can. You are free to edit the content as needed and use it for commercial purposes. You retain full ownership of all content created using AI Edit's AI tools.

Question 4

What are credits and how do they work?

Accepted Answer

Credits are the currency used to access AI features on AI Edit. Each AI operation (image and video generation, image editing, inpainting, etc.) deducts a specific number of credits from your account. Credits are deducted upon successful generation completion. Credits are also deducted if you cancel an active generation. Credits are NOT deducted if the system fails to deliver results. Monthly credits reset when your subscription renews or in case of purchasing a different plan. Unused monthly credits are not refundable and not transferable to the following months. You can view your credit balance, usage history, and operation costs in your account settings under 'Manage Account'.

Question 5

Can I top up my credit balance?

Accepted Answer

Sure! If you run out of credits, you can get as much credits as you need at any time. Please note that: top-up credits do not expire; only users with an active subscription can purchase additional credits; to use top-up credits, you need to have an active subscription.

Question 6

How can I delete my data and my account?

Accepted Answer

To delete specific content: Delete individual messages from your chat history at any time, clear entire chat conversations along with all associated media, or remove content from your favorites collection. To delete your account: Go to your account settings and select 'Delete Account'. This permanently removes all your uploads, generated content, chat history, and stored files from our servers. Note: You must cancel any active subscription before deleting your account.

Question 7

Where can I submit a feature or model request?

Accepted Answer

We do love hearing your ideas! You can submit AI models requests, suggest new features, or share feedback by emailing us at contact@aiedit.com. We review all suggestions and use them to shape future updates and make AI Edit even better!

Question 8

What level of customer support is available?

Accepted Answer

We are committed to providing excellent customer support. For any inquiries, assistance, or feedback, you can reach out to our support team via contact@aiedit.com

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Basic

Starter

Pro

Ultra